Did you get an allergic reaction?

If so, please follow the below instructions

STEP 1

Pause the products

If you get an allergic reaction, we recommend pausing the use of the products.

STEP 2

Contact our support team

Your safety is our top priority! If you need to request the guarantee ahead of the 60 days, you're still eligible for the guarantee. Just contact us at support@froyaorganics.com and the support team will make sure to assist you accordingly.

STEP 3

Send your photos

Remember that since you are requesting the guarantee, it's important that you provide the before and after photos of the reaction. But if you don't have them, don't worry 🤗 In those cases we will be able to provide you a partial refund.

60-day money-back guarantee 60-day money-back guarantee
Requesting the guarantee ahead of the 60 days

If you had a reaction, you are still eligible. Write to support@froyaorganics.com and the team will take it from there.

Read the guarantee terms